Our Warranty

At Laura Preshong we stand behind the quality and craftsmanship of our ethical fine jewelry. We offer a lifetime replacement policy against manufacturing defects, as well as complimentary annual prong checks and a paid repair service for all accidentally damaged rings. Our Free Lifetime Warranty is for full replacement of an internally defective ring(porosity) known as a 'manufacturing defect'. We are proud to note that manufacturing defects occur in less than 1 in every 1000 rings we make, and the defect is caught during setting! Modern jewelry making processes and the high quality of materials and craftsmanship of our rings makes this a very unique experience with a Laura Preshong ring. If you do experience a problem with a purchase due to manufacturing or accidental damage contact us so that we may assess the item and needed repair. Contact us for more information.

Our Life-Time Warranty excludes coverage for wear and tear, accidental damage, loss of precious and semi-precious stones(outside of 30-day side stone replacement warranty), neck chain breakage, loss of item and theft. Repair performed by someone other than our team will void this warranty. We recommend you purchase insurance for all of your precious jewelry, it will help recover significant damage, loss, or theft. Graded natural diamonds purchased from Our Ethical Natural Diamond Collection include a Free 1-Year gemstone insurance policy that covers loss, theft or damage worldwide for your diamond or gem center stone. Review the 'Terms of Use' for our website here.