The Process
Our custom design process is simple; send us your original design sketch or images of the design elements you would like to incorporate in your design and provide some basic information on the form below. Our team of designers will discuss the design details, our ethical sourcing, and center stone options with you and provide a quote that will include all costs including any diamonds or gemstones. Wedding bands have a starting price of $2,000.00 and engagement ring styles have a starting price of $3,200.00. The starting price covers a simple solitaire style with most of our custom design work ranging from $3,600.00 to $5,600.00 per ring.
Once your design direction is established, and the quote accepted, we will take a non-refundable, 50% deposit to begin working on your custom design. Initial images/renderings of your new design will be ready within three to five business days, changes can still be made to the design and materials if desired(read below for details). The first two rounds of adjustments/changes are included in the quoted price, additional changes(beyond the initial design plus two separate sets of changes) will incur additional charges. Once the design is approved and the final balance paid, we will handcraft your new jewelry design!
Additional Details
Custom Design is based on your original sketch or images of designs you are interested in and some basic information about the piece you want, including your overall budget. We will discuss the design and offer advice on structure, comfort, and styling options.
A quote of the design is given upfront and will not change significantly unless the stone quality or metal weight, or level of detail changes. You will be advised to the quote change prior to the next step being taken. To begin any work other than the consultation and quote, a 50% non-refundable deposit is due for work to be performed on your behalf. This is when the design process is started and CAD (computer-aided design) renders will be created by our team CAD designer and sent for approval. If the custom piece is abandoned or significantly changed from the initial design, the initial design deposit is retained for the work performed.
The initial design and CAD renders (two to three angles) will be emailed within five business days. You will then have the opportunity to make changes to the initial design. Up to two changes to the initial design are allowed, totaling three sets of images/renders per design. (Please note- some modifications may incur additional fees) Changes include modifications such as adjusting prongs, adding or removing diamonds or gemstones to the design, changes in band thickness; style or shape, stone orientation or size, and metal quality or color. Additional changes and renders, past the three sets included in the base fee, begin at $250. All designs remain the intellectual property of Laura Preshong Ethical Fine Jewelry LLC.
Once the design is approved and the final balance paid, we start to make your design. At that time we are unable to make changes to the final and agreed-upon design, the only changes made at this point are for structural adjustments or unexpected setting problems.
Stone Re-Set and Family Heirlooms
Unfortunately, we are unable to design with or set diamonds and gemstones or use client-owned metals or materials, not purchased through Laura Preshong LLC.
Client Responsibilities
The client is responsible for providing the original design concept and participating in the design process in a timely manner. To keep projects on schedule, all design revisions, communication, and payments should be completed within a four-week window.
Time Frame
The custom design process typically takes 8–10 weeks to complete, depending on the speed of client feedback and approvals, as well as the complexity of the design and stone setting. Once the design is finalized, the production phase is six weeks from final payment.
Non-Refundable
Deposits for Custom Design, and completed Custom Design projects are non-refundable. Deposits are used to cover design time, and CAD work performed on your behalf and are not eligible for refund. Deposits for abandoned custom designs or significantly changed custom designs are not transferable to new projects and are non-refundable. All designs remain the intellectual property of Laura Preshong Ethical Fine Jewelry LLC.
Billing
There will be two payments in total. A 50% design deposit is required before we begin the design process, including sketches and CAD renders. The remaining balance will be due at the conclusion of the design and render phase, prior to beginning production.
Any additional design revisions beyond the included renders, extra stones, or added customization will be reflected in the final invoice.